Services

Our Services

We specialize in custom digital solutions for small businesses. Forget cookie cutter, we build everything — from your website to your Google Ads campaigns — completely from scratch.

Mobile IT Support

Our team is highly skilled in systems set up and troubleshooting. Is your bluetooth not connecting to your wireless speaker? Or maybe your printer seems to have a glitch? To make things easier, we’ll come to you and check out the problem for an hourly rate.

Digital Marketing

Google Ads have the potential to send thousands of clicks your way, but they can be overwhelmingly confusing. Since we’re all about solutions, we have custom options from set up to monthly management so you can get back to business.

Website Design

Our design and development team has been building websites for several years, and we only use the most up-to-date tools. Our top priority is ensuring every aspect of your website shows up on the countless mobile devices your customers are using daily.

Email Marketing

Everyone keeps telling you to get an email from your customers, but what do you do with this giant list of contact information? We can provide consulting on setting up autoresponse sequences so you can send a newsletter or update to everyone with the click of a button! We also offer monthly campaign management and design.

Branding + Identity

Do you have an amazing service or product but aren’t quite confident in your logo? Or are you ready to level up your brand visually? We offer custom identity design including logos, color palettes, and brand style guides.

My name is David Hendrix and I’m the President and Director of Operations for Base Note Labs. As a former physics major (B.S. Clemson University ’12) and United States Navy nuke, I’m a natural problem solver. My partner and I founded Base Note Labs (formerly The Counter Collective) in 2016 to bridge the gap between burned out freelancers and large agencies — focusing exclusively on digital solutions for small businesses.

We’ve been small business owners ourselves in multiple arenas (including DVD rentals!), so we understand how difficult it is to balance everything from bookeeping to marketing. Through consulting, design, development, and management we work alongside our clients as a team to ensure that your bottom line — not ours — comes first.

Base Note Labs is a veteran-owned business based in Los Angeles, CA serving clients worldwide. We work with a variety of clients, including service-based businesses and personal brands. Click “Learn More” below to get in touch with our office and schedule your free 30-minute discovery call today!

Conversion Focused Websites

Not only do we take pride in crafting visually appealing websites, but we also ensure that our clients’ web presence is conversion-focused. Through strategic user experience (UX) mapping and planning, we combine the best of beautiful and functional into stunning designs.

Mobile First Design

The majority of web traffic today is done on a mobile device, like a cell phone. If you want to rank on Google, a mobile responsive website is your first step! Our designs don’t simply resize — they completely adapt to the user’s screen — so your words, pictures, and videos are crystal clear.

Our Process + Workflow

Every client is completely unique, so why wouldn’t their projects be? We start with a free 30-minute consultation to determine if we’re a good fit to collaborate on a project together. If we are, we’ll dive deep and brainstorm possibilities for your project.

After getting to know all about you and your business, we’ll send over a proposal with several ideas that we think will meet your needs. Click “Learn More” below to schedule your free consultation today!

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Consultation

We start with a free 30-minute consultation — no strings attached.

Proposal

Your project proposal will be custom built based on your business needs.

Design

We approach every aspect of your project intentially, mapping out your customer’s journey.

Launch

By sticking to a timeline, we can see results from your investment even faster.

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Get In Touch

We can’t wait to hear from you! Please fill out the form below and we’ll be in touch within 72 hours.

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